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Digital accessibility defines a product or service as “available to all individuals, regardless of their hardware and software requirements, network infrastructure, native language, culture, geographical location, and physical or mental abilities,” according to Tim Berners-Lee, Director of the W3C and inventor of the Web.

By following the Web Content Accessibility Guidelines (WCAG), we set the goal of removing barriers that can prevent access, understanding, and use of our websites by people with different needs, abilities, or disabilities.

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It is often thought that accessibility does not concern one’s own company’s target audience, but that is not the case. Accessibility concerns everyone: people with visual impairments or who are blind, but also those with low vision or color blindness; people with permanent or temporary mobility issues, such as someone navigating a site on a jolting bus. Accessibility concerns people with cognitive conditions, such as dyslexia or ADHD, as well as the elderly and those with lower literacy levels.

According to a European Council survey, approximately 27% of people in Europe have some form of disability—that’s one in four adults. As the average age of the population increases, these numbers are destined to rise.

A design focused on accessibility improves information organization and optimizes the resources used by your site, reducing the amount of data to be downloaded and making it faster to load on your users’ devices and beyond. An accessible site will also be less polluting.

Accessibility rules also involve HTML semantics—the same structure that Google and search engines use to index web pages. If a site is accessible to people, it will be accessible to web crawlers as well: this makes it easier to climb the rankings in search results.

For us at PaperPlane, designing for accessibility means striving for a fairer world, even online. Committing to the removal of barriers, allowing everyone to have the same opportunities, means working with disability as an essential parameter for inclusive design, eliminating every possible obstacle to the use of a specific product or website.

It is a poor interface that makes an individual disabled. Choosing accessibility means making an ethical choice that embraces the value of inclusivity. A choice that makes your brand socially conscious and capable of speaking to a broader audience.

Common myths about accessibility

If you think accessibility is too expensive, try to think about how much it costs you every day to give up 27% of your target audience. An accessible website is a common-sense choice that expands your company’s reach. At PaperPlane, we have implemented a core framework and an accessible WordPress theme that is also flexible in price.

Choosing accessibility doesn’t mean giving up on aesthetics. With the PaperPlane design-first workflow, accessibility guidelines (WCAG) are simply the framework within which we express our creativity at its best. An accessible website can be “wow” while simultaneously being clear, functional, effective, and pleasant for everyone who navigates it.

The European Disability Forum (EDF) and the International Association of Accessibility Professionals (IAAP) have released a joint statement, highlighting the limitations of the technology known as “accessibility overlays.” They warn that this technology does not make websites accessible nor compliant with relevant European legislation.

The PaperPlane method

Designers and developers together. Our studio’s long-standing hallmark finds its perfect application in the dialogue and teamwork required to make a website accessible.

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It is often assumed that creating an accessible digital product requires compromising on a beautiful and engaging graphic structure. At PaperPlane, we believe that conscious design makes it possible to create accessible websites capable of inspiring the target audience with a unique and memorable layout.

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Front-end development should not just take accessibility into account; rather, accessibility should simply be the result of professional best practices. Code written consciously, following the WCAG 2.2 AA guidelines, will make a digital product not only accessible but also high-performing.

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At PaperPlane, we use multiple analysis tools and assistive technologies that allow us to perform tests that are partly automated and partly manual. By analyzing the resulting reports, it is possible to improve a website’s accessibility and, at a later stage, request a further analysis from a specialized professional.

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We perform audits to evaluate website accessibility using automated tools and assistive technologies. We produce detailed reports that describe the issues found, helping to identify areas for improvement. Our audits take into account the requirements set by the European Accessibility Act.

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When required, the websites we create are accompanied by an accessibility statement. This document provides users with the opportunity to report any accessibility issues they encounter. In this way, we ensure compliance with regulations and promote continuous improvement.